Frequently asked questions
General faqs
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Regardless if you're investigating a gynaecological issue or wanting to receive fertility treatment, we ask that you first get a referral from your GP.
Ask for a referral to:
Dr Rachel Collings, Suite 15/9 Scott Street, Toowoomba, 4350
Once you've got your referral, give our lovely team a call on 07 4638 5533.
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We're located in the first suite of the Toowoomba Specialist Centre:
Suite 15 / 9 Scott Street
East Toowoomba, Qld, 4350 -
Please bring along:
Your referral letter
Medicare card, DVA card, Pension card
Private health insurance information
Any investigations relevant to your condition including recent ultrasounds, CT scans and blood tests
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We endeavour to provide high-quality, premium, and accessible service to all patients.
Prior to your appointment you will receive written information on the costs of your appointment and any procedures that may be undertaken during your visit such as an ultrasound scan.
Prior to any fertility treatments and surgery, full financial disclosure will be both discussed and provided in writing.
Please be sure to contact the rooms if you would like to discuss this further.
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Sometimes seeing a specialist for the first time can be daunting. Dr Rachel and the team always endeavour to ensure you feel comfortable and well informed during every stage of your care.
During your first visit Dr Rachel will discuss your condition and any relevant medical history you have. An examination may be performed as well as an abdominal and/or a transvaginal ultrasound, depending on your symptoms. Further investigations which may include blood tests or imaging may then be requested.
Dr Rachel will discuss different options for care and develop a plan that is best suited to you. We believe in patient-driven care, so please ask as many questions as you need during your appointment.
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Yes, we have plenty of free parking spots in the centre.
Please enter via the boom gate on Curzon street at the Toowoomba Specialist Centre.
We'll give you a token to exit the car park at the end of your appointment.
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Dr Rachel performs a range of procedures and surgeries across the Scott Street Surgicentre, St Vincents Hospital and St Andrews Hospital.
We will guide you through the process to book and prepare for your surgery/procedure according to Dr Rachel's plan for your care.
fertility faqs
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It is recommended that if a female is under 35years old and has been trying to conceive for more than 12months or if they are over 35years old and have been trying to conceive for more than 6months it is worth to see a fertility specialist.
If you suspect you have a fertility issue or have a history of a condition that can affect fertility such as endometriosis or PCOS, have an irregular period, a cycle shorter than 24days or a cycle longer than 35 days, it is also recommended to see a fertility specialist.
The fertility journey can be stressful so having the opportunity to discuss concerns, complete further investigations if required and receive personalised, evidence-based advice can save you time and money as well as provide reassurance.
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Prior to your appointment the team will contact you to offer further investigations that you can choose to complete prior to your appointment with Dr Rachel.
At your appointment Dr Rachel will perform a thorough medical review and arrange any relevant investigations based on your individual circumstances.
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Dr Rachel and the QFG team have helped many people achieve their dream of parenthood through various pathways, including donor eggs, sperm and embryos, as well as through surrogacy.
As each circumstance is individual, options and pathways will be discussed with you in person.
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Dr Rachel and the QFG team offer a complete range of fertility treatments depending on your individual circumstances. This includes cycle tracking, ovulation induction, IUI (intrauterine insemination), IVF, ICSI, donor treatments and surrogacy.
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The fertility journey can be stressful. The team endeavour to provide transparent and empathic communication to ensure you feel informed, heard and supported during your care to make the journey smoother. We also can facilitate access to counsellors who specialise in reproductive health.
Gynaecology faqs
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Dr Rachel provides a large range of gynaecological services with a particular interest in painful periods, endometriosis, pelvic pain, adenomyosis, heavy bleeding, abnormal bleeding, ovarian cysts, fibroids, polyps, abnormal cervical screening tests, PCOS, hormonal issues and menopause.
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Yes, Dr Rachel has undertaken a further two years of fellowship training on top of her six year specialty training which focused on gynaecology care and minimally invasive surgery.
